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Free shipping from $99
Enjoy free shipping across Canada on any order of $99 and up. Here is everything you need to know about our timeframes, our carriers and the tracking of your parcel.
Free from $99
Shipping is free for any order of $99 and up, anywhere in Canada.
Across Canada
We ship to all Canadian provinces and territories.
Full tracking
Receive your Purolator tracking number as soon as your parcel ships.
Free shipping from $99
THE INDUSTRIAL STORE offers free shipping for any order whose subtotal reaches $99 or more, before taxes, anywhere in Canada. Below this threshold, shipping charges calculated based on weight and destination are added at checkout. The exact amount is always shown to you before you confirm your order.
Delivery times
Orders are generally prepared and shipped within 1 to 3 business days. Once the parcel is handed to the carrier, expect it to typically take 2 to 7 business days to arrive, depending on your region. Remote regions may require additional time. These times are provided for guidance only and may vary during peak periods.
Carriers
Our parcels are shipped mainly by Purolator, a Canadian carrier recognized for its reliability. Depending on the destination and the nature of the order, other carriers may occasionally be used to ensure the best possible service.
Tracking your order
You first receive an order confirmation by email. As soon as the order ships, a Purolator tracking number is sent to you so you can follow your parcel in real time until delivery. For any details on the status of your order, write to us at info@autravail.ca.
In-store pickup
Are you in the area? You can also pick up your order directly at our store at 565-2 rue Principale in Granby. Our advisors will be happy to welcome you and guide you through our vast inventory.
Ready to shop?
Fill your cart and enjoy free shipping from $99.
